The Exchange Scheme was first introduced in the early 1980s. Its introduction was innovative, providing an unequalled service to existing Lowther customers, and creating a fast and easy method to obtain the best service in as cost effective a way as possible.
The advantage of the Exchange Scheme is that when servicing is required, there is no wait for the repair and return of drive units. Under the scheme, new drive units, to the latest specification, can be despatched prior to the return of the existing ones, which are then returned once the new drive units are installed.
The same procedure applies for customers wishing to upgrade. Our Price List specifies the recommended upgrade choices. However, if a required upgrade is not listed, please contact us and we will be pleased to advise as to suitability and price.
EXCHANGE/UPGRADE PROCEDURE *
1. Contact us and specify your requirements, and we will give you an order number.
2. Send your remittance, quoting your order number.
3. Your new units will normally be despatched within 10 Working days of receipt of payment.
4. Return your old units by the most economical means, (usually surface post), the transit starting within 28 days of receipt of your new drivers. You can use the packaging your new units arrived in to do this. Please remember to let us know who is sending the package!
* This procedure does not apply to the exchange or upgrade of PM2A/PM3/PM4/PM5A drive units, which need to be returned to us prior to the despatch of new drive units. These units still qualify for the Exchange/Upgrade prices.
How to Order and Payment Details
HOW TO ORDER
1. Contact us and specify your requirements, and we will give you an order number.
Email: {sales@lowtherloudspeakers.co.uk}
UK FAX: 020 8308 0778
International FAX: 0044 20 8308 0778
UK PHONE: 020 8300 9166
International PHONE: 0044 20 8300 9166
2. Send your remittance, (see below), quoting your order number.
3. Your new units will normally be despatched within 10 Working days of receipt of payment.
PAYMENT BY BANK TO BANK TRANSFER
BARCLAYS BUSINESS CENTRE: 6, Market Place, Bexleyheath, Kent. DA6 7DY England
SWIFTBIC: BARCGB22
All currencies - please pay into the following account:
Account Details: Sort Code: 20-06-72 Account No: 60175919
IBAN GB34 BARC 2006 7260 1759 19
PAYMENT BY BANK CHEQUE (U.K. only)
Direct to Lowther Loudspeaker Systems Ltd, P.O. Box 184, Sidcup, Kent. DA14 4NL
PAYMENT BY MASTERCARD AND VISA ACCEPTED