デイリーサプライズの質問です。ヒーローの欠片をジェムにで購入しましたが

デイリーサプライズの質問です。
ヒーローの欠片をジェムにで購入しましたが、1回目は手に入れました。
しかし、次の回からは入手が出来なかったのですがそれは確率でしょうか？
それは手に入る場合、手には入らない場合があると言うことですか？
手には入らない場合がある事を表記するべきだと思います。

結果 (英語) 1:

This is a Vank(Korean) question.Bought hero piece on the gem, but gained 1.But is I was unable to obtain from the next round it would be random?To say that if it goes hand in hand even if it is?I think I ought to represent things that may not fit in the hand.

結果 (英語) 2:

Daily is the surprise of the question.
I bought a piece of the hero in the gem, but the first time was put in hand.
But from the next time I was not able to get Will it probability?
If it is to enter the hand, does it say that there is a case that does not go into the hand?
I think that it should be referred to the fact that there is a case in which not enter the hand.

結果 (英語) 3:

Daily surprise.Gem on piece made hero, was the first to get.However, the following can be obtained from the probability is not it?When it is available, you can say that is not included in the hand?I think that should not be used.