Thank you for choosing us for your home financing needs. We’re committed to making your home financing experience a positive one through clear communication and dedicated service from a team of mortgage professionals.
This email is intended as a follow up to our conversation this afternoon. My name is Janelle Daniel and I’d like to explain my role on your Chase Team and also give you an update on your application status. I am the processor on your Chase Team and I work with your Mortgage Banker: Bo Chen to make sure your refinance moves efficiently through the review process. Currently your application is in underwriting. I will provide a follow up status within 5-7 business days advising where your application is and if we received a the decision on your loan application.
We want you to know where your application is throughout the process and assist you with providing the necessary documentation to keep things moving along. If you should have any questions, please feel free to contact me. Again my name is Janelle Daniel and I will be your processor. You can reach me at 877-496-1673 extension 3604796 or feel free to send me an email at Janelle.A.Daniel@chase.com