By clicking submit, you swear under the penalties of perjury that all statements made by you are truthful and correct. You also accept and understand that the submission of fraudulent or misleading statements may subject you to civil liability and criminal penalties. When you receive the seller's response on your reported problem transaction, you are required to respond within 3 business days. If you do not respond within 10 business days your problem will be deemed resolved and the problem report will be closed.