Hey bluebell45453@yahoo.co.jp,
We have received your email for help (case #440903) and are currently assigning it to one of our roaming support Ninja.
If you are emailing about a specific order, please reply to this email with your Transaction ID if you have not done so already. If you can not find it, please check this article: https://humblebundle.zendesk.com/hc/en-us/articles/202556850 for help in locating it.
PLEASE NOTE: We are currently seeing longer-than-average wait times for the distribution of keys, both due to the volume of purchases as well as some issues being experienced by Gmail users. If you receive your keys while waiting for a response from us, please follow-up on your ticket and let us know!
Lost keys or download pages may be recovered using our Order Resender Tool: https://www.humblebundle.com/?s=resender
If you have managed to fix the issue yourself or the mercenaries invading your quaint mountain village have retreated, reply to this email with "#resolve”.
To add additional comments, please reply to this email.