Regarding to this case, as I informed you on the previous e-mail, PIJKT did not received the Insurance Claim Form from Insured.
Mr. Matsunaga on 04 Aug 2016 already request by e-mail for the Insurance Claim Form to Insured. Now we are still waiting for the CF.
I reported this case due to the insured claim the treament from 2013 (which is already 3 years ago).
I am afraid If not reported as soon as possible this case cannot be paid by insurance due to out of insurance claim period.
Hope the explanation above could be undestandable.
Should you have any inquires, please do not hesitate to contact me.
Thank you very much for your kind attention.